Articles found: 3
Connection issue
...Once you arrived in the country that in your plan, VentaMobile will automatically register in a local network and connect to the internet in 10 minutes. In case there is an issue with the mobile data, please try the following troubleshooting: If you have good mobile coverage, try restarting your device first... ...It will help us to identify the issue and find the solution shortly....
What does "PDP Authentication Failure" mean?
...After performing each step, please test to see if the issue is resolved.... ...If none of the above steps resolves the issue, please do not hesitate to contact us. We are happy to help!...
Errors while scanning the QR code
...This screen means that an unknown error occurred during the first code scan (possibly a low Internet signal could cause the issue) and re-scanning is not possible....